Privacy Policy

Privacy Policy i6 malaysia
Your Data Security, Our Priority

We take the protection of your personal information seriously. This Privacy Policy clearly explains how i6 malaysia collects, uses, stores and safeguards your data at all times.

Updated: 1 January 2026
Quick Summary: i6 malaysia collects your personal data only for legitimate purposes — managing your account, processing transactions, and improving your platform experience. We do not sell your data to any third party for marketing purposes. All data is protected with 256-bit SSL encryption.

1Privacy Policy Introduction & Scope

I6 malaysia ("we", "Platform" or "i6") is committed to protecting and respecting the privacy of every individual who uses our platform. This Privacy Policy explains how we collect, use, store, and disclose your personal information when you register, log in, or use any services offered through the i6 malaysia website or mobile app.

This policy applies to all registered members, users browsing our platform, and any individual interacting with i6 Malaysia through any digital channel. By using our platform, you agree to the collection and use of information as described in this Privacy Policy.

We encourage you to read this entire document carefully. Should you have any questions regarding this Privacy Policy, our support team is ready to assist at any time.

2Data We Collect

I6 malaysia collects various types of information to ensure the platform runs smoothly and securely. The following are the categories of data we collect and the purposes for collection:

Data Category Example Information Primary Purposes
Identity Data Full name, date of birth, identity card / passport number KYC verification and fraud prevention
Contact Data Email address, phone number, residential address Account communications and transaction verification
Financial Data Bank account number, bank name, deposit and withdrawal records Secure payment processing
Technical Data IP address, device type, browser, operating system Account security and fraud detection
Usage Data Betting history, games played, session duration Responsible gambling monitoring
Communication Data Support chat records, emails sent, feedback Complaint resolution and service improvement

We only collect data that is strictly necessary for the stated purposes. We do not collect sensitive information such as biometric data, religious beliefs, or health records unless required by law.

3How We Use Your Data

All information we collect is used solely for legitimate and reasonable purposes. The following are the primary purposes for which your personal data is used at i6 malaysia:

  • Account Management: Creating, verifying and managing your member account, including required KYC processes.
  • Transaction Processing: Processing deposits, withdrawals and all financial transactions securely and promptly.
  • Platform Security: Detecting and preventing fraud, money laundering and unauthorised account access.
  • Service Communications: Sending important notifications related to your account, transactions and platform updates.
  • Experience Enhancement: Analysing usage patterns to improve the platform's interface and features.
  • Legal Compliance: Meeting reporting and disclosure requirements mandated by the relevant authorities.
  • Responsible Gambling: Monitoring gambling patterns and providing assistance to members who need support.
  • Customer Support: Resolving complaints, enquiries and support requests more effectively.
Good to Know: i6 malaysia does not use your data to make automated decisions that affect your rights without human review. Every significant decision, such as account closure or withdrawal holds, is reviewed by our team.

4Information Sharing & Disclosure

I6 malaysia does not sell, rent, or share your personal information with third parties for commercial marketing purposes. However, there are limited situations where we may need to share your data, namely:

  • Payment Service Providers: Information required to process deposits and withdrawals is shared only with verified, security-certified payment gateway providers.
  • Game Software Providers: Minimum technical data is required to ensure games function correctly through licensed game provider platforms.
  • Authorities: i6 malaysia will disclose required information if ordered to do so by a court, regulatory authority, or duly empowered law enforcement agency.
  • Audit & Compliance: Independent auditors or certification bodies may require access to certain data within the scope of security and compliance audits.

All third parties who receive your data are bound by strict confidentiality agreements and may only use that data for specified purposes. We ensure all our technology partners comply with data protection standards equivalent to our own.

Our Commitment: We have never and will never sell member personal data to any data brokers, advertisers or commercial third parties. Your data remains yours.

5Data Security & Protection Measures

The security of your personal data is the absolute priority of i6 malaysia. We continuously invest in the latest security infrastructure to ensure your information is always protected against unauthorised access, loss or misuse.

Key security measures we practise include:

  • 256-bit SSL Encryption: All data transmitted between your device and our servers is protected by industry-standard SSL encryption, ensuring no third party can intercept your information.
  • Strict Access Control: Only specifically authorized staff may access member personal data, and every access is recorded in audit logs that are securely retained.
  • Two-Factor Authentication: Staff accounts that access member data are protected with two-factor authentication to prevent unauthorized access.
  • 24/7 Monitoring: Our systems are continuously monitored to detect any unusual activity or intrusion attempts.
  • Secure Servers: Data is stored in physically secured data centres meeting the highest security standards, including biometric access controls and redundant cooling systems.
  • Regular Security Testing: We conduct regular penetration testing and security audits by independent third parties to identify and address any vulnerabilities.

While we take all reasonable steps to protect your data, no security system can be guaranteed 100% secure. In the event of a data breach affecting your personal information, we are committed to notifying you as soon as possible in accordance with applicable legal requirements.

6Cookies & Tracking Technologies

I6 malaysia uses cookies and similar tracking technologies to enhance the user experience and ensure the platform operates optimally. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

  • Essential Cookies: Required for core platform functions such as secure login and session management. These cookies cannot be disabled.
  • Performance Cookies: Collecting information on how you use the platform to help us improve speed and usability.
  • Functional Cookies: Saving your preferences such as language, display format and other settings so you do not need to reconfigure them each time.
  • Analytics Cookies: Helping us understand overall traffic and usage patterns for platform development planning.

You can control or delete cookies through your browser settings at any time. Please note that disabling certain cookies may affect platform functionality and your overall user experience.

7Your Rights as a Member

As a member of i6 malaysia, you have certain rights regarding your personal data. We fully respect and uphold these rights in accordance with applicable data protection laws:

Right of Access

You have the right to request a copy of all personal data we hold about you at any time.

Right to Rectification

You may request the correction of any inaccurate or incomplete personal information in our records.

Right to Erasure

You may request the deletion of your personal data, subject to legal requirements and contractual obligations.

Right to Object

You may object to the processing of your data for direct marketing or profiling analytics purposes.

Right to Data Portability

You have the right to receive your personal data in a machine-readable format for transfer to another platform.

Right to Restriction of Processing

You may request that we restrict the processing of your data in certain situations while a dispute is being resolved.

To exercise any of the above rights, please contact our support team via Live Chat or email. We will process your request within 30 working days. Some requests may require additional identity verification to ensure the security of your data.

8Data Retention & Deletion

I6 malaysia retains your personal data for as long as your account is active or as long as necessary to provide services to you. Specific retention periods depend on the type of data and applicable legal requirements:

  • Active Account Data: Retained for the duration of your membership and updated whenever you provide new information.
  • Transaction Records: Stored for 7 years after the transaction date in accordance with financial and tax legal requirements.
  • KYC Documents: Stored for 5 years after account closure to meet anti-money laundering (AML) compliance requirements.
  • Communication Logs: Customer support records are retained for 2 years for reference and service improvement purposes.
  • Technical Log Data: Security and access logs are retained for 90 days unless an active investigation requires longer retention.

Once the retention period expires and there is no legal requirement to retain the data, we will securely delete or anonymize your data using deletion methods that meet recognized security standards.

9Child Privacy

The i6 malaysia platform is exclusively for individuals aged 18 years and above. We do not knowingly collect or process any personal information from minors.

If we discover that personal information from a child under 18 has been collected without proper verification, we will take immediate steps to delete that information and close the relevant account. Parents or guardians who suspect their child has registered on our platform are advised to contact our support team immediately.

10Privacy Policy Amendments

I6 malaysia reserves the right to amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. Any significant amendments will be communicated to members via in-platform notifications or their registered email at least 14 days before it takes effect.

The latest version of this Privacy Policy will always be available on this page along with the most recent update date. Continued use of the platform after any amendments constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically.

Current Version: This Privacy Policy takes effect from 1 January 2026 and supersedes all previous versions.

11Contact Us Regarding Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, we encourage you to contact us directly. Our Data Protection Officer team takes every inquiry seriously and handles it with professionalism.

You can reach us via Live Chat available 24 hours a day, 7 days a week directly from the i6 Malaysia platform for immediate enquiries. For formal complaints or data rights requests, please submit via email and we commit to responding within 14 working days.

For more information, you may also refer to the Terms and Conditions, Responsible Gambling and FAQ us.

Privacy Enquiries: [email protected]

How We Protecting Your Information

Every layer of the i6 malaysia system is designed with data security as a priority — not as an afterthought, but as the foundation of the platform.

End-to-End Encryption

All data transmitted between you and our platform is protected by 256-bit SSL encryption. Your personal and financial information cannot be sniffed or intercepted by any third party while in transit.

KYC Identity Verification

Our strict KYC process ensures that only verified account owners can access and manage their accounts. This protects you from unauthorized access and identity misuse on our platform.

Secure & Redundant Servers

Your data is stored in data centres that meet the highest physical and digital security standards, equipped with redundant backup systems to ensure data availability and security at all times.

Real-Time Threat Monitoring

Our security monitoring system operates 24/7 to detect suspicious activity, unusual login attempts, or traffic patterns indicating a cyberattack in real time.

Independent Security Audit

I6 malaysia undergoes regular security audits and vulnerability assessments conducted by independent security firms to ensure our data protection standards consistently meet or exceed industry benchmarks.

No Data Sales Policy

We uphold a firm policy that your personal data is not a product to be sold. Your information has never been and will never be traded to any data brokers, advertisers, or third parties for commercial gain.

Your Privacy is Assured. Register Now

Join millions of members who trust i6 Malaysia for a safe, fair, and transparent betting experience. Your data is protected, your future is secured.

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