Terms and Conditions i6 Malaysia —
Your Rights and Responsibilities

1Acceptance of Terms

By accessing, registering, or using the i6 Malaysia platform whether via website or mobile app, you hereby acknowledge that you have read and fully understood these Terms and Conditions. Your acceptance of these terms is legally binding.

These Terms and Conditions are effective in conjunction with Privacy Policy and Responsible Gambling Policy which together form the entire agreement between you and i6 Malaysia. In the event of any conflict between these documents, these Terms and Conditions shall take precedence.

I6 Malaysia reserves the right to modify, add to, or remove any part of these terms at any time. Continued use of the platform following any changes is deemed acceptance of the amended terms.

2Account Eligibility

Use of the i6 Malaysia platform is restricted to individuals who meet all of the following eligibility criteria:

• Aged 18 years and above at the time of registration and throughout the duration of your use of the platform.
• Not prohibited by your local, regional, or national laws from participating in online betting activities.
• Registering under your own name and not on behalf of any other individual.
• Have never had an account closed or banned by i6 Malaysia previously due to fraud, misconduct, or terms violations.
• Acting as a private individual and not representing any business entity or organisation.

3Registration & Account Management

Each individual is only permitted to hold one account only at i6 Malaysia. Multiple account registrations by the same individual are strictly prohibited and may result in the closure of all associated accounts and forfeiture of all balances and bonuses.

During registration, you are required to provide accurate, current, and complete information including your full name, date of birth, phone number, and bank account details. All information will be verified during the KYC (Know Your Customer) process before your first withdrawal is approved.

• You are fully responsible for maintaining the confidentiality of your account username and password.
• Any activity that occurs on your account is considered to have been carried out by you, unless you promptly report unauthorised access to our support team.
• I6 Malaysia is not liable for any losses arising from your failure to maintain the security of your account.
• You are required to update your personal information should any changes occur to ensure our records remain accurate.

The KYC verification process requires you to submit a valid copy of your identity card or passport along with proof of current address. These documents are processed within 24 working hours and are only required once unless requested again for security reasons.

4Deposit & Withdrawal of Funds

I6 Malaysia accepts deposits via a variety of payment methods available in Malaysia, including DuitNow, FPX, interbank transfers from local banks, and listed e-wallets. The minimum deposit is RM 20 and credited to your account instantly upon payment confirmation.

For withdrawals, you must ensure the registered bank account is in the same name as your i6 Malaysia account. Withdrawals to third-party accounts are strictly prohibited. Withdrawal processing times are between 5 and 30 minutes on standard working days, subject to security verification.

• Minimum withdrawal is RM 30 per transaction.
• All first withdrawals require completed KYC verification.
• I6 Malaysia reserves the right to delay withdrawals for reasonable security review purposes.
• No processing fees are charged by i6 Malaysia for standard withdrawals.
• Any attempt to reverse a deposit through your bank will result in account suspension pending the completion of an investigation.

5Wagering Rules

All bets placed on i6 Malaysia are final once confirmed by the system. You are responsible for ensuring your betting details are correct before confirming any bet. i6 Malaysia is not liable for any errors resulting from incorrect selections made by the member.

Odds displayed on the platform are current and may change until a bet is confirmed. In the event of a match being cancelled, postponed, or significantly changed in format, i6 Malaysia reserves the right to void the related bet and return the wagered amount to the member's account.

• Bets placed after an event has started may be voided if the system detects a data delay.
• In the event of an obvious odds error, i6 Malaysia reserves the right to void the bet and notify the member.
• Minimum and maximum betting limits are as displayed on each market.
• Wagering via VPN or proxy is prohibited and may result in the voiding of winnings.
• Any evidence of bet manipulation or wagering coordination will be acted upon immediately, including account closure.

For Live Casino betting, results announced by the dealer are final. Any disputes regarding game results must be submitted within 24 hours of the session ending.

6Bonus & Promotions

All bonuses and promotions offered by i6 Malaysia are subject to the specific terms stated in each offer. It is the member's responsibility to read and understand the bonus conditions before claiming. The general terms applicable to all bonuses are as follows:

• Each member is eligible to claim each type of bonus once only unless otherwise stated.
• Bonuses cannot be directly converted to cash until the wagering (rollover) requirements are met.
• The standard rollover requirement ranges from 5x to 20x depending on the bonus type as stated.
• I6 Malaysia reserves the right to revoke any bonus obtained through unauthorised or rule-violating means.
• Unused bonuses will expire automatically upon the end of their validity period.
• Promotions are for member personal use only and are non-transferable.

7Prohibited Conduct

I6 Malaysia maintains a zero-tolerance policy against all forms of fraud, manipulation, or behaviour that undermines the integrity of the platform. The following activities are strictly prohibited:

• Registering or using multiple accounts for any purpose.
• Using automated software, bots, or third-party tools to place bets.
• Colluding with other players to manipulate game outcomes or odds.
• Exploiting bugs or technical vulnerabilities on the platform to gain an unfair advantage.
• Uploading fake identification documents or providing inaccurate personal information.
• Using illegally obtained funds or engaging in money laundering activities.
• Threatening, insulting, or harassing staff or other members.
• Sharing or selling your account to another party.

I6 Malaysia employs a sophisticated fraud detection system and works closely with the relevant authorities. Any suspicious activity will be promptly investigated and appropriate action taken.

8Account Suspension & Closure

I6 Malaysia reserves the right to suspend or close the account of any member at any time if there is reasonable cause to do so. This includes but is not limited to terms violations, suspicious activity, or at the request of a relevant authority.

Members who wish to voluntarily close their account may do so by contacting our support team. Voluntary account closures will be processed within three business days. Any remaining balance (after deducting bonuses with unfulfilled requirements) will be returned to the original payment method.

• Accounts suspended due to fraud are not eligible for any refund.
• Members who request self-exclusion for responsible gambling reasons will be assisted through our support programme.
• I6 Malaysia reserves the right to withhold withdrawals until a fraud investigation has been fully completed.

9Privacy & Data Security

I6 Malaysia respects member privacy and is committed to protecting your personal information. All data is collected, processed and stored in accordance with Privacy Policy which comply with recognised data protection standards.

Your personal information is used solely for account management, identity verification, transaction processing, and platform-related communications. We do not sell or share your personal information with third parties for marketing purposes without your consent.

• Your data is stored on servers protected with industry-grade encryption.
• Access to members' personal data is restricted to authorised personnel only.
• You have the right to request a copy of your personal data or request its deletion, subject to legal requirements.

10Liability Limit

I6 Malaysia and any of its officers, employees, or partners shall not be liable for any direct, indirect, incidental, or consequential losses suffered by a member as a result of using this platform, including but not limited to:

• Financial losses resulting from unsuccessful bets.
• Technical disruptions, service interruptions, or unexpected system downtime.
• Errors or omissions in information displayed on the platform.
• Unauthorised access to your account resulting from your failure to keep your login credentials secure.

The i6 Malaysia platform is provided "as is" and we make no guarantees regarding the continuity, accuracy, or availability of our services at all times. However, we continually strive to ensure the platform operates at the highest standard.

11Amendment of Terms and Conditions

I6 Malaysia reserves the right to amend, modify, or add to these Terms and Conditions at any time without prior notice. However, we endeavour to inform members of significant changes via in-platform notifications or their registered email.

The latest version of these Terms and Conditions will always be available on this page along with the most recent update date. It is the member's responsibility to check this page periodically to ensure you are always aware of the current terms in effect.

12Contact Us

If you have any enquiries, confusion, or complaints regarding these Terms and Conditions, the i6 Malaysia support team is ready to assist you at any time. We are committed to providing accurate and helpful responses as promptly as possible.

You can reach us via Live Chat available 24 hours a day, 7 days a week directly from the i6 Malaysia platform. For more detailed enquiries or formal complaints, please submit them via our support email and we commit to responding within 12 business hours.

For more information regarding platform policies and rules, please visit the following pages: Privacy Policy, Responsible Gaming, and Frequently Asked Questions (FAQ).